Privacy Policy

Introduction

Welcome to https://best-food-to-attract-birds.feedersandmore.co.uk (hereafter referred to as “Best Food to Attract Birds,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of information from users visiting our website and interacting with our services.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Our official website at https://best-food-to-attract-birds.feedersandmore.co.uk.
Any applications, software, or digital tools we offer that are linked to this privacy statement.
Interactions between our users and our services, whether through websites, emails, phone calls, text messages, or other communication channels.
Data collected through various means, including user input forms, browsing activities, cookies, and third-party partnerships.

Please note that this policy does not extend to external platforms, applications, or services accessed through links on our website, as they have their own privacy policies governing data collection and usage.

Processing Activities

When you engage with Best Food to Attract Birds in the following ways:

Using Our Services: As an authorized user, your access and interaction with our applications and services are subject to this Privacy Policy.
Visiting Our Websites: Every time you visit or interact with our websites, we may collect data about your browsing behavior, which helps us improve our services.
Communication: If you choose to receive marketing materials, newsletters, emails, or any form of communication from us, we will use the contact information provided.

Personal Data Collection

We collect several types of personal information to enhance your user experience and provide tailored services:

Account Information: Details associated with your registration, including name, email address, and password.
Payment Information: Credit card or payment method details when you make purchases on our platform.
Financial Information: Data related to transactions, such as amounts spent, frequency of purchases, and billing addresses.
Purchase Information: Details about products or services bought, including quantities, dates, and product specifications.
Mobile Device Identifiers: Unique identifiers from your mobile device for the purpose of personalization and analytics.
Location Data: Information about your geographical location when you interact with our apps or visit our websites.
Feedback and Reviews: Content you submit to us through surveys, comments, or product reviews.
Social Media Information: Data from social media platforms when users choose to connect their accounts with our services.
Product Information: Preferences, ratings, and interactions related to products on our website.

We collect this data using various methods: user input forms, automated tracking technologies (such as cookies and browser fingerprinting), and partnerships with third-party service providers.

Cookies

We use cookies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device that serve different purposes:

Strictly Necessary Cookies: These ensure basic functions of our website, like secure login and navigation.
Preference Cookies: They remember settings you’ve chosen for a personalized experience.
Analytics Cookies: Used to collect aggregated data about user behavior, enabling us to improve our services.

Users can control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The retention periods vary based on the type of data and its purpose:

Account Data: Retained while your account is active and for a reasonable time after deactivation to comply with legal obligations.
Transaction Records: Kept for financial record-keeping and tax purposes, typically up to seven years.
Analytics Data: Aggregated data may be stored indefinitely for analytical and research purposes.
Direct Marketing Communications: If you have consented, we may keep your contact details until you opt out or for the duration specified in our marketing consent policy.

Upon determining that personal data is no longer needed or upon request for deletion, we will anonymize or securely delete the data.

Security Measures

We implement robust security measures to safeguard your personal information:

Encryption: We use encryption protocols for data transmission and storage to protect sensitive information.
Secure Third-Party Processing: Our partners adhere to strict privacy and security standards when handling your data on our behalf.
Access Controls: Only authorized personnel have access to personal data, and they are bound by confidentiality agreements.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18 (or the legal age limit in your jurisdiction). If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights

Depending on your location and applicable laws, you may have various rights regarding your personal data:

Access: The right to request access to and receive a copy of the personal data we hold about you.
Rectification: The right to have incorrect or incomplete personal data corrected.
Erasure (Right to be Forgotten): The right to request the deletion of your personal data, except where we have compelling legitimate grounds for retention.
Restriction: The right to limit the processing of your personal data under certain circumstances.
Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
Objection: The right to object to the processing of your personal data for direct marketing or similar purposes.
Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
Appeals and Complaints: You can file appeals or complaints with relevant supervisory authorities if you believe our handling of your data breaches applicable laws.

To exercise these rights, please contact our Data Protection Officer at the address provided below. We will respond to your requests in a timely manner, adhering to legal requirements.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any material changes will be prominently displayed on this page with an updated revision date. We encourage you to review this policy periodically for the latest information.

Contact Information

For any questions regarding this Privacy Policy, data-related inquiries, unsubscribe requests, or feedback:

Email: [email protected]

Postal Address: [Best Food to Attract Birds Privacy Team, [Address]]